If you are a supplier or account manager using Atamis, follow this guide to securely reset your password and regain access to your account. Maintaining secure access ensures compliance and protects your procurement activities with Atamis.
Step 1: Complete the Password Reset Process
Go to the Login Page.
Click Forgot Password.
Enter your username or registered email address.
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Check your inbox and spam/junk folders for the password reset email from Atamis.
The reset link typically expires within 24 hours.
For security reasons, do not share this link with others.
If you don’t receive the email, repeat the process to ensure all steps are followed correctly.
Step 2: Follow Password Rules
When creating a new password, ensure it meets these requirements:
Minimum 8 characters
Includes uppercase and lowercase letters, a number, and a symbol
Some environments may differ follow the rules displayed on the activation screen
Step 3: Confirm Your Username Format
Your username usually defaults to the email used during registration.
Some portals append a suffix to the username. For example:
John@smith.co.hf
If login continues to fail, check whether your portal requires a suffix. Look here if you didn't receive a email or link after clicking on forgot password.
Step 4: Contact Atamis Support if Issues Persist
If you still cannot reset your password after following these steps, contact the Atamis support team:
Email: support@atamis.co.uk
Help Center: https://clientsupport.atamis.co.uk/hc/en-gb
Atamis is committed to providing a secure and efficient procurement experience, safeguarding your account information, and streamlining supplier management processes.