Submit a request

You are in the Supplier Help Centre. If you are inquiring about the Health Family Supplier Portal, please email support-health@atamis.co.uk directly with your request. If you are a client/buyer, click ‘Buyer Help’ in the top menu to submit a request there. Provide as much detail as possible for faster assistance, including the correct buying organisation name for the portal you need help with.

Please provide the name of the buying organisation whose portal you are trying to access

Please specify the severity related to your request. Atamis support agents may update the severity to accurately reflect the severity definition.

Please select the topic that relates to your request

Provide a brief description of the ticket

Please enter the details of your request. To help our team assist you as quickly as possible please include: 1) Steps Taken - outline any steps you took leading up to the issue; 2) Expected Behaviour - Describe what you expected to happen; 3) Troubleshooting - List any troubleshooting steps you've already tried.

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