Check you're on the right site
The Supplier Help Centre (where you're reading this) and the supplier portal are separate sites with separate accounts. Having a Help Centre account does not give you access to a portal.
Each buying organisation has its own supplier portal. You need to register on the portal for the buyer running the tender. The buyer's notice or invitation email will tell you which portal to use. When you open the portal's welcome page, select Accept Cookies at the bottom of the page before you register.
If you were invited to the tender
Invited tenders appear in My Proposals and Quotes once you've logged in.
If you weren't invited
- Go to Find Opportunities.
- Search using several keywords. The search works like a web search engine, so different words can give different results.
- Select Register Interest on the tender. It will then move to My Proposals and Quotes.
The buying organisation may not advertise every tender on the portal. If you still can't find it, contact the buyer named in the notice.
I can't see the documents
Documents are in the Documents tab inside the tender. Some buyers only release documents after you register interest, so register first and then check again.
Submitting your response
When you've uploaded everything, select Submit on the tender. If you don't, your response won't be received and you could miss the deadline.