How to Find, Register, and View Results for Your Evergreen Assessment

Welcome to the Supplier Help Centre! We have a variety of resources and user guidance available for the Supplier Portal. This guide will walk you through the steps to locate, register for, and view the results of your Evergreen assessment.

Finding, Registering, and Completing the Evergreen Assessment

Log in to the Supplier Portal for your organisation.
Navigate to and click on the Find opportunities section.
In the search bar, type "Evergreen". This will show you the latest assessment available to register for.
Click onto the assessment link and select register interest.
Once registered, the assessment will appear in your My Supplier Assessment section, where you can complete and submit it.

How long does it take to appear in My Supplier Assessment?

There may be a short processing delay after you register interest before the assessment appears in your My Supplier Assessment section.

Helpful Tip for Completing Your Assessment: As you fill out the questionnaire, please note that the completion percentage bar will not change on sections where the questions are optional.

Viewing Your Assessment Results

Once you have submitted your Evergreen assessment, you can view your results and award level at any time.

Navigate to the Company Details section of your organisation's Supplier Portal.
Scroll down to find the Evergreen Information section within the linked Supplier record.
Here, you will see the specific Evergreen Level you have been awarded.

Discussing Your Award

If you wish to discuss the award you have been given, please contact the Contracting Authority team directly:

Go to the assessment and click the Messages button to open the message centre and reach out to the team.

Evergreen status has not updated

If your Evergreen status has not yet updated, this may be due to a change to the available picklist options for one or more of the questions in this year’s assessment.

To resolve this:

Retract your submission.
Review your responses and check that all relevant questions have a valid response selected from the current picklist options.
Resubmit your assessment.

Once the assessment has been resubmitted, your Evergreen status should update on your supplier record.

Note: If the assessment has expired, a new year's assessment may be issued as a new opportunity. Search for the latest version in Find opportunities.

If the buyer cannot see your submitted assessment

If NHS Supply Chain says they cannot see your submission, check that your submission status shows as submitted or completed. Note your submission reference number and provide it when contacting support.

Login issues

If you are having trouble logging in, check that you are using the correct username format, including the portal suffix. You can also use the password reset option on the login page. If your account has not been set up correctly, contact support for help.

Need more help?

Feel free to refer back to the Supplier Help Centre as you use the portal. If you have any further questions or require additional support, please do not hesitate to contact us!

Supplier Assessments