To add contacts to your account, they must register individually on the Supplier Portal and select "Join Company" with your organisation when prompted. This will notify all existing contacts of the request, who must log in and click the link in the email to accept it. The new contact will then be added to your supplier account successfully.

For more in-depth guidance on registration, please review the Registration help article.

Already registered without joining?

If your colleague registered without selecting Join Company, a second supplier account will have been created for your organisation. We can merge it with your main account. See How do I merge duplicate supplier accounts?

No one available to approve the request?

If no one on your account can approve the request, for example because they've left, contact our support team. If you're not a director of your company, we'll need written approval from a director. See Joining an Existing Company for details.