To view messages from and with the buying organisation, you can access them in one of two ways:

• Click 'Message Centre' from the Home Page. This will display a list of all messages for all tenders. 
• Locate the opportunity using My Proposals and Quotes, open the tender and click Messages. This displays communications for the tender you've opened only. 

You can write a response to any messages from the buying organisation by clicking on the message and clicking Reply. 

To raise a clarification question with a buying organisation, navigate to the opportunity the question relates to via My Proposals and Quotes and click on Messages then New Message. 

When you ask a question, it may take a few minutes before it appears in your messages list. 

If you attempt to send a message after the Clarification Question Deadline has passed, you will receive a warning message. The question will still reach the buying organisation, however a response may not be provided. 

You will receive an email immediately when an answer is provided to your question, or for any published answer. 

Viewing Attachments in Received Messages

When a buyer sends you a message with an attachment, you can view it by following these steps:

• Open the Message Centre.
• Click on the relevant message thread to open it.
• Scroll to the bottom of the message thread to find the 'Attachments' section, OR Look for the paperclip icon next to the message timestamp.
• Click the file name to download the attachment.