To view messages from and with the buying organisation, you can access them in one of two ways:
- Click 'Message Centre' from the Home Page. This will display a list of all messages for all tenders.
- Locate the opportunity using My Proposals and Quotes, open the tender and click Messages. This displays communications for the tender you've opened only.
You can write a response to any messages from the buying organisation by clicking on the message and clicking Reply.
To raise a clarification question with a buying organisation, navigate to the opportunity the question relates to via My Proposals and Quotes and click on Messages then New Message.
When you ask a question, it may take a few minutes before it appears in your messages list.
If you attempt to send a message after the Clarification Question Deadline has passed, you will receive a warning message. The question will still reach the buying organisation, however a response may not be provided.
You will receive an email immediately when an answer is provided to your question, or for any published answer.